Grand Door Company - Fine Handcrafted Entrances Grand Door Company Take A Grand Door Tour Valuable How-Tos and Ideas

Valuable How Tos and Ideas

 
 
 
 

Frequently Asked Questions

Do you actually build the doors?  Yes!  We actually build them right here in Bryan/College Station, Texas with real live people!! We take raw lumber and craft it into a beautiful work of art just for you. 

Are your doors solid wood?  Technically yes.  Although we do incorporate some engineered components, they are actually real wood as well.
 
What species of wood does Grand Door Company use?  Our most commonly used woods are African Mahogany, Rustic (or Knotty) Alder and Select Alder.  Also, it is not unusual for us to build units out of Poplar (for painting), Oak, Banak, Walnut, Maple, Hickory-Pecan, Cypress, and Sinker Cypress.  If you are interested in a particular wood please let us know and we will check on its availability. 

Are your doors pre-finished?  No.  All of our doors come to you unfinished so that your painter/contractor will be able to stain the unit to your satisfaction.  We have found this to be the preferred method especially in new construction.  We also offer free scrap pieces of wood so you can experiment with different stain colors and would be more than happy to make recommendations as well.
 
Do you build interior doors?  Yes.  We frequently build interior door units for special rooms such as studies, wine rooms, etc.  If you are looking for more budget minded interior wood doors we do offer a line of superior manufactured doors that are made here in the United States and are very reasonably priced.  Call for details. 

What is your lead time?  Our lead time is generally 6 – 8 weeks from receipt of an approved and signed quote and the 50% down payment. 

Do your doors have a warranty?  Yes.   We are proud of our products and we really believe in them.  Our commitment to our customers is unwavering which is why we offer a 2-year limited warranty program.  Click here to download a pdf of Grand Door Company’s warranty and finishing/care instructions which are extremely important for the appearance and performance of your door.

Do you have a showroom?  At this time we have a showroom located at our facility in College Station, Texas.  In the coming months we plan to open a second showroom located in the Austin, Texas area. 

Do you deliver and/or install?  Yes and no!  If you are within our local area we would be happy to deliver and/or install your unit for an additional charge in lieu of shipping.  If you are not in our local area but are in the great state of Texas we may be able to accommodate your delivery and/or installation.  We will discuss this during the quoting phase. 

What is your payment policy?  Payment may be made by check, money order or credit card.  We require a 50% down payment before the production start date of an order.  An additional 40% of the order is due upon completion and a final payment of the remaining 10% of the order plus freight charges is due net 7 from the delivery date.  We will provide an estimate of the freight charges during the quoting process; freight charges may change based on the final order weight and shipping distance.  Under certain circumstances we can provide storage for your doors at our facility for a limited amount of time; an additional fee may apply.  This policy varies somewhat for builders, contractors and customers buying though their builder.  Please ask for details.
 
Can I trust Grand Door Company?  With so many companies marketing via the internet these days, the issue of trust is ever present.  “How can I know that Grand Door Company is legitimate?” should be a major question in your mind.  We invite you to Google search the Bryan/College Station Homebuilders Association, give them a call and ask for the phone number for the local chapter President or a past President.  It is likely that we have been doing business with this builder for the past 5 years or so.  Anyone can give you a list of references, only a legitimate customer focused company can satisfy and retain the business of local professional builders.   

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